Free Evaluation for any COVID-19 related cases .


Decontamination & Preventative Cleaning

Working with renowned experts in the field of environmental science and in conjunction with our in-house environmental remediation experts, ServiceMaster Restoration Services has developed preventative baseline cleaning and decontamination protocols and standard operations practices related to the COVID-19 virus. To best meet our customer's needs we have developed two areas of operating procedures. One set of protocols addresses any preventative cleaning needs for facilities at a heightened risk of infection or looking to take proactive measures to protect their customers, residents or patrons. The second set of standard operating procedures relates to any facility that believes it has been exposed to the COVID-19 virus or has a confirmed case of the coronavirus. Developing two sets of procedures helps us maximize the effectiveness of the cleaning or decontamination while reducing any unnecessary cost. 


 Both our preventative cleaning and decontamination protocols involve not only specific requirements for cleaning, but also the disinfectants and decontamination systems to be used. In addition, we utilize strict personal protective equipment (PPE) standards for all employees throughout the entire process. 

Preventative Services

Decontamination Services

Decontamination Services

Preventative  Cleaning and applying disinfectant to hard surfaces to lower risk of virus spead

ServiceMaster  has developed a  preventative cleaning process to provide the most effective cleaning possible. This process involves disinfection of all horizontal surfaces as well as any high-touch points such as door handles, elevator buttons, escalator rails and so on.   We use EPA registered hospital-grade disinfectants throughout the entire process.


Established protocols are only effective if the technicians implementing them are properly trained. This is where ServiceMaster Restoration Services' preventative cleaning really excels compared to a standard cleaning or janitorial company. All of our technicians are trained on the proper use of the cleaning products and systems as well as the correct use of personal protective equipment (PPE). This is important to not only protect the technicians, but also reduce the chance of cross-contamination or further spread of the virus.


Our project managers can provide pricing for preventative cleaning of your facility. We will walk you through your specific cleaning plan making sure to address any areas of concern. In addition, we can work with you to complete the service during off-hours to limit customer disruption if that is preferred.

Decontamination Services

Decontamination Services

Decontamination Services

Decontamination Services, protocols and procedures in line with the CDC to fully disinfect a contaminated facility , office space, apartment or home

In a crucial situation such as COVID-19 exposure, you need experts who not only know how to properly decontaminate your facility but have experience in doing so. 


If you have a confirmed or suspected case of COVID-19 coronavirus, ServiceMaster Restoration Services has established protocols to provide the most effective decontamination available. These protocols and procedures have been developed by ServiceMaster working with renowned experts in the field of environmental science as well as their internal infection decontamination experts. In some cases we can work with an industrial hygenist. We can create a facility disinfection plan including; decontamination procedures, employee personal protective equipment, and disinfectant product use. In addition, we have a clear project communication plan to keep all stakeholders updated each step of the way. We understand that often the impact of exposure to a virus such as COVID-19 goes beyond the facility itself and affects morale of personnel, customers, residents, students and even the general public. Having an effective decontamination plan completed by leading experts in the field of clean up and remediation is critical.

What is Coronvirus?

What are the symptoms of the coronavirus?

How Does The Coronavirus Spread?

Coronavirus 2019-nCoV, more commonly referred to in the media as the coronavirus or COVID-19, is a respiratory virus first identified in Wuhan, China suspected to have originated in a large animal and seafood market. Coronaviruses are a large family of viruses, some of which affect humans while others affect animals only. Severe Acute Respiratory Syndrome (SARS) is a different type of Coronavirus but is NOT the same as what is now being generally labeled “the Coronavirus”.

How Does The Coronavirus Spread?

What are the symptoms of the coronavirus?

How Does The Coronavirus Spread?

While we are still learning more about the new COVID-19 virus, scientists believe the virus will act similar to other more well-known Coronaviruses such as MERS or SARS. It is believed that the coronavirus spreads from person-to-person when in close proximity to each other. The standard accepted distance is about six feet. The virus is spread much like the flu by an infected person coughing or sneezing. This introduces tiny respiratory droplets that can enter a non-infected person’s mouth, nose or be inhaled into the lungs. As with other respiratory viruses, individuals are typically considered to be most contagious when they are demonstrating the greatest level of symptoms.

What are the symptoms of the coronavirus?

What are the symptoms of the coronavirus?

How can i help reduce the risk of contamination?

While the intensity of symptoms varies, with some individuals showing little or no symptoms and others demonstrating severe illness and even dying, the three main symptoms include;

• Fever (Above 101º F)

 • Cough 

• Shortness of breath 

These symptoms may begin showing within two days of being exposed but may take as long as 14 days 

How can i help reduce the risk of contamination?

How can i help reduce the risk of contamination?

How can i help reduce the risk of contamination?

Knowledge is key to reducing the risk of infection from 2019-nCoV. The information included here is valuable, however developments are made constantly so it is good to monitor official health channels such as the CDC. Practicing good infection prevention practices, such as frequent hand washing, is also important especially in public buildings. These practices also include; properly cleaning and disinfecting surfaces, respiratory hygiene and avoiding close contact with individuals. Most practices discussed in the media do NOT protect the individual using the practices, but rather protect others in the instance the person is infected. For example, using a mask does prevent airborne droplets from spreading if the individual wearing the mask coughs or sneezes, however the coronavirus is small enough to enter through the mask to the wearer. Properly cleaning and disinfecting surfaces may be one of the only truly preventative measures available. 
Seek medical attention immediately. Call your doctor or local hospital and explain your situation to them. With it being prime season for the Flu and respiratory viruses, it is important to cooperate with medical professionals to reach a proper diagnosis. They may ask you some questions to help such as have you or anyone you have been in contact with recently traveled to China, answer these questions honestly

What should i do if my business was exposed?

How can i help reduce the risk of contamination?

How can i disinfect my facility of cornavirus?

If you believe your business may have been exposed to the coronavirus, it is critical that you take the utmost precaution to avoid contamination or possible infection. The building should be closed, allowing no one inside until a professional has decontaminated or disinfected the facility. The coronavirus is not something that can be eliminated with standard cleaning products. Hospital-grade disinfectants need to be used in order to effectively treat surfaces and kill the virus. In addition, if proper protective gear is not worn there is a risk of infection to anyone who comes into contact with contaminated surfaces. 

How can i disinfect my facility of cornavirus?

How can i help reduce the risk of contamination?

How can i disinfect my facility of cornavirus?

Properly disinfecting and treating surfaces for Coronavirus is not something an untrained person should ever attempt. The process needs to be completed with extreme precaution and with the proper equipment. ServiceMaster Restoration Services has developed several methodologies for decontamination and disinfection of viruses such as the coronavirus or influenza virus. We have also handled other coronavirus outbreaks, such as SARS, in the past. If you believe your facility may have been exposed to the 2019- nCoV, call SMRS immediately.

What should i do if i believe i may have COVID-19

What is the process of coronavirus decontamination?

What is the process of coronavirus decontamination?

Seek medical attention immediately. Call your doctor or local hospital and explain your situation to them. With it being prime season for the Flu and respiratory viruses, it is important to cooperate with medical professionals to reach a proper diagnosis. They may ask you some questions to help such as have you or anyone you have been in contact with recently traveled to China, answer these questions honestly.

What is the process of coronavirus decontamination?

What is the process of coronavirus decontamination?

What is the process of coronavirus decontamination?

Our coronavirus  process starts with an analysis conducted by an industrial hygienist. Using this analysis, we develop a disinfection project plan. Each facility type is different, and it is important to make sure the disinfection plan is tailored to those specific needs. Once we have the disinfection plan developed, we begin the process or treating and disinfecting the building. All of our technicians are trained and maintain the highest level of protective gear to make sure they are safe throughout the entire disinfection process. We use hospital-grade disinfectants and make sure each surface is treated for the required dwell time as required by the product. We have developed several methods of disinfection which will be utilized in accordance with the protocols set by the industrial hygienist. SMRS ensures that product specifications are followed thereby providing the most effective disinfection possible.If you feel your facility may have been exposed to the coronavirus or are struggling with the influenza virus, we are here to help. To learn more about the coronavirus, possible exposure and treatment call us at 203-535-0370.

How does the coronavirus affect surfaces?

What is the process of coronavirus decontamination?

How does the coronavirus affect surfaces?

Contaminated droplets settle onto surfaces which people may touch thereby contaminating their hands. If they touch their eyes, mouth or nose before properly disinfecting their hands they may then become infected. Studies have shown the coronavirus may live on surfaces up to nine days.

RELEVANT LINKS TO HEALTH AUTHORITIES

CDC General COVID-19 Page

CDC Guidance for businesses

CDC Guidance for schools

World Health Organization Situation Report

CDC Foundation Coronavirus Relief Fund

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